The Cisco Certified Support Technician (CCST) Cybersecurity (100-160) qualification validates foundational entry-level knowledge of essential security principles, threat detection, and risk mitigation. Targeted at junior IT staff, helpdesk technicians, and tier-1 SOC analysts, this course covers fundamental concepts including network safety, vulnerability management, endpoint defence, and incident handling. Upskilling entry-level personnel to the CCST standard establishes baseline cyber awareness across your technical teams. It provides department managers with assurance that frontline IT support can identify potential security threats early, follow proper escalation protocols, and safeguard core business data effectively.
Candidates participate in continuous formative evaluations throughout the course, utilising interactive knowledge checks, terminal lab simulations, and scenario-based practice quizzes to track technical progress. Summative evaluation is conducted via the official invigilated Cisco CCST Cybersecurity (100-160) examination, a 50-minute assessment featuring multiple-choice and practical scenario items. Candidates must achieve the required passing mark to demonstrate baseline technical competency and earn their official certification.
Achieving this certification opens direct pathways into foundational operational roles, including Junior Cyber Security Analyst, Tier 1 SOC Technician, and Security-Focused IT Support Specialist. Candidates are ideally positioned to advance towards industry-leading Associate-level qualifications, such as Cisco Certified Network Associate (CCNA). Furthermore, this credential provides an authoritative stepping stone towards specialised pathways in threat intelligence, incident response, and enterprise network defence.
There are no formal academic or technical prerequisites required to enrol in this introductory programme, making it accessible to aspiring cyber security professionals and career changers alike. Candidates lacking formal IT credentials are welcomed through Recognition of Prior Learning (RPL), drawing upon lived workplace experience in general IT support, systems administration, or operational administration. A basic familiarity with computer hardware, standard operating systems, and general internet protocols is recommended to ensure maximum learning success.
Add on…
Fill out the form below and we’ll explore how we can accomodate you.
