Cisco Certified Support Technician CCST Cybersecurity (100-160)

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40 – 50 hours

Nivel de entrada

CCV3DCY

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Key Details

The Cisco Certified Support Technician (CCST) Cybersecurity (100-160) qualification validates foundational entry-level knowledge of essential security principles, threat detection, and risk mitigation. Targeted at junior IT staff, helpdesk technicians, and tier-1 SOC analysts, this course covers fundamental concepts including network safety, vulnerability management, endpoint defence, and incident handling. Upskilling entry-level personnel to the CCST standard establishes baseline cyber awareness across your technical teams. It provides department managers with assurance that frontline IT support can identify potential security threats early, follow proper escalation protocols, and safeguard core business data effectively.

  • Module 1: Essential Security Principles – Covers foundational security concepts including confidentiality, integrity, and availability (CIA triad), threat types, authentication mechanisms, and encryption fundamentals.
  • Module 2: Basic Network Security Concepts – Focuses on TCP/IP protocol vulnerabilities, network addressing and segmentation, perimeter security infrastructure, and securing wireless and remote access topologies.
  • Module 3: Endpoint Security Concepts – Explores operating system security features, command-line assessment tools, asset and software inventory management, update policies, and log interpretation.
  • Module 4: Vulnerability Assessment and Risk Management – Details threat identification, vulnerability scanning techniques, risk mitigation strategies, and the application of security controls to minimise risk exposure.
  • Module 5: Incident Handling – Examines the incident response lifecycle, threat detection, containment, malware remediation, and evidence preservation and escalation protocols.

Candidates participate in continuous formative evaluations throughout the course, utilising interactive knowledge checks, terminal lab simulations, and scenario-based practice quizzes to track technical progress. Summative evaluation is conducted via the official invigilated Cisco CCST Cybersecurity (100-160) examination, a 50-minute assessment featuring multiple-choice and practical scenario items. Candidates must achieve the required passing mark to demonstrate baseline technical competency and earn their official certification.

Achieving this certification opens direct pathways into foundational operational roles, including Junior Cyber Security Analyst, Tier 1 SOC Technician, and Security-Focused IT Support Specialist. Candidates are ideally positioned to advance towards industry-leading Associate-level qualifications, such as Cisco Certified Network Associate (CCNA). Furthermore, this credential provides an authoritative stepping stone towards specialised pathways in threat intelligence, incident response, and enterprise network defence.

There are no formal academic or technical prerequisites required to enrol in this introductory programme, making it accessible to aspiring cyber security professionals and career changers alike. Candidates lacking formal IT credentials are welcomed through Recognition of Prior Learning (RPL), drawing upon lived workplace experience in general IT support, systems administration, or operational administration. A basic familiarity with computer hardware, standard operating systems, and general internet protocols is recommended to ensure maximum learning success.

  • Capacitación
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  • Live Labs
  • Mock exam
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    Dates & Prices

    • Start on 13 October 2026

      Instructor-Led

      Cardiff

      Every Tuesday Evening for 10 weeks

      263094

      €1495 EUR

      Book Now

    • Start on 20 January 2027

      Instructor-Led

      En línea

      Every Wednesday Evening for 10 weeks

      273002

      €1495 EUR

      Book Now

    • Start Now

      A tu propio ritmo

      En línea

      6 months access

      263052

      €1495 EUR

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