Cisco Certified Support Technician (CCST) – Cybersecurity
Cisco Certified Support Technician (CCST) Cybersecurity Certification Preparation Course
This foundational certification equips your technical team and aspiring professionals with the essential skills to validate and support basic security principles, network protection, and incident response within an enterprise environment. This structured programme provides a cohesive understanding of entry-level cybersecurity concepts, building a common language for security across your organisation and ensuring your support staff can effectively identify and mitigate common threats.
By investing in the Cisco Certified Support Technician (CCST) Cybersecurity (100-160) programme, you ensure your workforce has the verified knowledge to be productive and useful on their very first day in a security-focused support role. It is the critical first step towards developing robust, in-house security support capabilities.
Defining Cyber Security
- Key developments in Cyber Security
- Information Technology (IT) vs Operational Technology (OT)
- Cyber Disruption and Outages
- Impacts of various security failures
Networks and Cyber Attacks
- Network security
- Types of Cyber Attacks including Malware, Phishing and Ransomware
- Pre-, During, and Post-Incident response
- Selecting cyber security tools
Managing Cyber Risk
- Vulnerabilities vs Risk
- Risk Management
- Developing backup plans
- Implementing Disaster recovery plans
Organisational Management
- Information Governance and Data Breaches
- Access Management including Password Policies & MFA
- Device management including updates and End of Life (EOL)
This foundational certification is essential for any individual or business looking to establish a baseline of security knowledge and technical support capability within the Cisco technologies stack.
It is ideal for:
- Aspiring Cybersecurity Analysts: Individuals taking their first step toward roles like Cybersecurity Technician, Junior Cybersecurity Analyst, or Tier 1 Help Desk Support.
- IT Support Technicians: Professionals seeking to formalise their knowledge in securing devices and networks, enabling them to handle security-related tickets more effectively.
- Secondary and Post-Secondary Students: The exam is specifically targeted at those in vocational or academic settings seeking work-ready, entry-level credentials.
Delivery Model
- 5 full days tuition (or 10 evenings) to the Cisco CCST Exam Syllabus
- Practice Tests
- Two 1:1s with a Certified Tutor
Add on…
- Cisco Certified Support Technician Cybersecurity (CCST 100-160) – £150 inclusive of VAT
The Cisco CCST Cybersecurity validates foundational security awareness. To maximize your investment, staff should progress from awareness to deep technical competency:
- Associate Level: Cisco Cybersecurity Associate (or CCNA)
- Focus: Day-to-day threat analysis, intrusion analysis, and incident response operations (SOC tasks).
- Role Impact: Tier 1/2 SOC Analyst or Security Technician.
- Professional Level: CCNP Security
- Focus: Designing, implementing, and securing complex enterprise environments using advanced threat defense and VPN solutions.
- Role Impact: Network Security Engineer or Security Consultant.
- Expert Level: CCIE Security
- Focus: Architecting and troubleshooting the most complex security infrastructures, driving strategic security posture.
- Role Impact: Security Architect or Principal Engineer.
Invest in this roadmap to transition employees from basic security awareness to expert-level network defense leadership.
The Cisco Certified Support Technician (CCST) Cybersecurity Certification Preparation Course is £1,295 inclusive of VAT. This includes one full day tuition, access to practice papers, and two tutor 1:1s.
Examination fees are £150 inclusive of VAT. Examinations can be taken at our Authorised Pearson Vue Test Centre in Cardiff or by remote invigilation.
Funding may be available through PLA and ReAct Plus for eligible applicants. Please note, the contents of the course package may vary depending on the funding stream so please check before applying. See funding for further information
Upcoming Courses
Looking to upskill your team? We can deliver training at your site for cohorts of any size to minimise disruption and maximise your training budget.
By delivering training onsite, we can tailor the learning experience to meet the needs of your organisation, facilitate an environment for your team to learn and grow together, whilst providing you with the visibility to tack and evaluate learning and progression.
Tell us about your training needs and we will provide you with a tailored quote to achieve them.
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