Cisco Certified Support Technician CCST Networking (100-150)

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40 – 50 hours

Entry-Level

CCV4DNE

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Key Details

The Cisco Certified Support Technician (CCST) Networking (100-150) qualification certifies foundational understanding of entry-level networking principles, device configurations, and media types. Tailored for junior IT technicians, field engineers, and helpdesk support personnel, this course covers basic routing, switching, IP addressing, diagnostic tools, and network troubleshooting workflows. Upskilling entry-level staff with this certification builds essential operational competency within your first-line support teams. It enables faster issue resolution, reduces escalation rates to senior network engineers, and ensures your IT support team maintains reliable day-to-day network connectivity across your enterprise.

  • Module 1: Networking Standards and Concepts – Covers foundational networking frameworks, including TCP/IP and OSI reference models, common network protocols, and fundamental topology designs.
  • Module 2: Addressing and Subnet Formats – Examines IPv4 and IPv6 structures, public versus private IP addressing, and the fundamentals of subnetting and prefix allocation. Module 3: Endpoints and Media Types – Focuses on physical transmission media, copper and fibre cabling, wireless network technologies, and client endpoint connectivity setups.
  • Module 4: Network Infrastructure – Explores core device functionality, including basic switching and routing principles, port configurations, and Cisco device operational status monitoring.
  • Module 5: Diagnosing Problems – Details structured troubleshooting methodologies, diagnostic command-line tools, Wireshark packet captures, and help desk ticketing procedures.
  • Module 6: Network Security – Introduces foundational security practices, firewall traffic filtering, physical security controls, and wireless encryption protocols.

Learners engage in continuous formative evaluation throughout the programme, using interactive knowledge checks, diagnostic practice quizzes, and practical scenario exercises to reinforce foundational networking concepts. Summative evaluation is achieved by passing the official Cisco CCST Networking (100-150) invigilated examination. This timed assessment measures practical competency through multiple-choice items, drag-and-drop tasks, and real-world diagnostic scenarios.

Achieving this certification prepares individuals for vital technical roles such as Network Support Technician, Helpdesk Analyst, Junior Systems Administrator, and Field Service Specialist. Graduates gain recognised industry credibility, establishing a firm foundation for rapid career advancement within enterprise IT and network engineering teams. Academically and professionally, successful candidates can seamlessly progress to higher-level credentials, most notably the Cisco Certified Network Associate (CCNA) or specialised cybersecurity pathways.

While there are no formal academic prerequisites required for entry, candidates should ideally possess basic digital literacy and an interest in computer hardware or systems administration. Foundational familiarity with computer operating systems and basic hardware configuration is beneficial to ensure smooth engagement with course materials.

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    Dates & Prices

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      Self Paced

      Online

      6 months access

      264059

      £1,295

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