Microsoft Certified: Endpoint Administrator (MD-102)

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80 – 100 hours

Intermediate

MSV4DEA

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Key Details

The Microsoft Certified: Endpoint Administrator Associate (MD-102) certifies proficiency in managing and securing enterprise devices using Microsoft Intune and Microsoft 365. Ideal for IT support leads and systems managers, this course focuses on client device deployment, identity compliance, mobile device management, and application lifecycle control across Windows and non-Windows endpoints. Equipping your support staff with MD-102 ensures seamless remote endpoint administration, protects corporate endpoints against security breaches, and maintains consistent user experience for your hybrid workforce.

  • Module 1: Prepare Infrastructure for Devices – Covers setting up Microsoft Intune and Microsoft Entra ID infrastructure, configuring device enrollment strategies, and managing identity and compliance baselines across the enterprise.
  • Module 2: Manage and Maintain Devices – Focuses on deploying and upgrading Windows client operating systems, configuring custom device profiles, executing remote management actions, and administering Microsoft Intune Suite capabilities.
  • Module 3: Protect Devices – Details the implementation of endpoint security policies, threat protection controls, Windows update rings, and disk encryption through Microsoft Intune and Microsoft Defender for Endpoint.
  • Module 4: Manage and Secure Applications – Explores the application lifecycle, including application deployment, packaging Win32 and Microsoft 365 Apps, and enforcing App Protection Policies (MAM) across managed and unmanaged devices.
  • Module 5: Optimise Endpoint Operations – Examines automating administrative tasks using proactive remediation scripts, alongside monitoring device health, performance, and user experience using Endpoint Analytics and custom reporting.

Candidates undertake continuous formative evaluation throughout the programme, including hands-on sandbox labs, interactive scenario exercises, and domain practice tests to reinforce technical understanding. Summative evaluation is conducted through the official, invigilated 120-minute Microsoft MD-102 examination, comprising multiple-choice, drag-and-drop, and scenario-based case study questions. The exam rigorously validates a candidate’s ability to execute enterprise-scale device configuration, cloud endpoint security, and operational troubleshooting.

Achieving this associate-level credential opens immediate pathways to key technical roles, such as Endpoint Administrator, Enterprise Desktop Engineer, Systems Administrator, and Modern Workplace Specialist. Successful candidates gain elevated professional credibility to lead organisational cloud migration and device management initiatives. Furthermore, this certification serves as a direct prerequisite towards advanced designations, including the expert-level Microsoft 365 Certified: Administrator Expert (MS-102).

Candidates should ideally possess baseline working knowledge of IT networking, Active Directory, and general operating systems administration. Completing a foundational credential, such as Microsoft Certified: Azure Fundamentals (AZ-900) or Microsoft 365 Fundamentals (MS-900), is recommended to establish baseline cloud awareness.

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    Dates & Prices

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      Self Paced

      Online

      6 months access

      264055

      £1,495

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