Recruitment Administrator

As a personable font-of-house representative and an efficient worker, you will recruit and onboard learners for our diverse range of Learning Experience (LX) programmes. You will provide first-line customer service to our new and existing customers. Your key roles and responsibilities will be recruitment, onboarding, and administrative support.

 

LX Recruitment 

• Contact potential participants from our CRM for our programmes 
• Follow up on quality leads through phone calls, emails and social media 
• Promote and reshare our programmes on social media
• Manage MailChimp, Eventbrite and Social Media campaigns to engage wide audiences of new and existing customers
• Organise Recruitment Events and Upskilling Fairs with partners
• Organise iungo’s attendance at external recruitment events and job fairs
• Work closely with Business Development to achieve daily recruitment targets
• Report recruitment progress and challenges to the Employee Experience (EX) & Recruitment Lead

 

Onboarding

• Verify participant suitability for learning programmes and eligibility for funding (where applicable)
• Support participants to complete programme and funding applications
• Build rapport and relationship equity with new applicants and existing participants
• Liaise with the Programme Tutors regarding 
• Enrol and onboard participants, supporting inductions

 

Administrative 

• Administer the Customer Relationship Management (CRM) system and Recruitment Tracker
• Manage the shared LX Calendar to provide visibility of LX programmes
• Set up delivery folders and registers in advance of LX programmes
• Send joining instructions to Participants
• Administer the Talent Pool Database and manage participant information and opportunity preferences
• Create and manage participant accounts, permissions and groups
• Capture and report Equality, Diversity and Inclusion Data and Accessibility & Barriers Data to inform and improve future deliveries

 

Creative

• Work with the Digital Growth team to design Recruitment Campaigns
• Design new image or video content in Canva
• Manage social media communications “in the field” when at events

 

Progression Opportunities

Sustained successful performance in this role will create opportunities for progression into the following roles:

• Recruitment Analyst
• Employee Experience Analyst
• Business Administrator

Knowledge

Familiarity with and understanding of:

• Recruitment techniques
• Traditional Marketing or Digital Marking tools
• One or more Social Media platform including Facebook, Instagram, Twitter (X) and/or LinkedIn

Skills

You will have some or most of the following skills and willing to develop the remainder:

• Strong Communication Skills
• Customer Service Skills
• Confidence to approach new situations
• Strong aptitude for learning
• Negotiation skills
• Experience using Canva and/or MailChimp
• A good grasp of data and KPI/target focus

Behaviours

You will fit in well at iungo if you can demonstrate the following behaviours:

• a “Need to Achieve” attitude
• strong ethics and integrity
• authentic nature
• collaborative tendencies
• insightful contributions
• always learning
• accountability
• self-motivating 
• a sense of fun

iungo Solutions is a new generation agile training provider. We design and deliver employer-validated training programmes to help you to enter, upskill or retrain for tech roles in priority sectors. We deliver Digital & Green Skills training programmes for the Public and Private Sector, including tailored programmes for high-growth priority sectors including FinTech, MedTech, Creative, Advanced Manufacturing and Semiconductors.

We welcome applications from people of all backgrounds, experiences, and identities. We also welcome applications from our alumni students with first-hand experience of our training programme. Our selection process is based on merit and potential – find out more here. We are committed to undertaking fair, inclusive, and accessible recruitment process. We would be happy to meet any accommodation requests during the application, interview, and onboarding process.