The CompTIA A+ qualification establishes the vendor-neutral benchmark for entry-level IT operational support and service desk roles. Designed for helpdesk technicians and IT support specialists, this certification covers hardware configuration, operating systems, core networking, mobile devices, and essential cybersecurity principles. Candidates develop practical skills to diagnose, repair, and troubleshoot technical issues across diverse endpoint environments. Upskilling frontline support staff with CompTIA A+ guarantees your organisation maintains an agile, efficient helpdesk team capable of resolving technical queries quickly, reducing operational downtime, and providing reliable assistance across your workforce.<\/p>","protected":false},"excerpt":{"rendered":"
The CompTIA A+ qualification establishes the vendor-neutral benchmark for entry-level IT operational support and service desk roles. Designed for helpdesk technicians and IT support specialists, this certification covers hardware configuration, operating systems, core networking, mobile devices, and essential cybersecurity principles. Candidates develop practical skills to diagnose, repair, and troubleshoot technical issues across diverse endpoint environments. Upskilling frontline support staff with CompTIA A+ guarantees your organisation maintains an agile, efficient helpdesk team capable of resolving technical queries quickly, reducing operational downtime, and providing reliable assistance across your workforce.<\/p>","protected":false},"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false},"product_brand":[],"product_cat":[152],"product_tag":[156,161,164],"class_list":["post-5869","product","type-product","status-publish","product_cat-it-support-administration","product_tag-comptia","product_tag-entry-level","product_tag-it-support-helpdesk","first","instock","taxable","shipping-taxable","purchasable","product-type-variable","entry","content-bg","loop-entry"],"exclude_global_add_ons":[],"addons":[],"acf":{"sku":"CTV3DC1","title":"CompTIA A+","study_commitment":"100 - 120 hours","stage":"Entry-Level","description":"The CompTIA A+ qualification establishes the vendor-neutral benchmark for entry-level IT operational support and service desk roles. Designed for helpdesk technicians and IT support specialists, this certification covers hardware configuration, operating systems, core networking, mobile devices, and essential cybersecurity principles. Candidates develop practical skills to diagnose, repair, and troubleshoot technical issues across diverse endpoint environments. Upskilling frontline support staff with CompTIA A+ guarantees your organisation maintains an agile, efficient helpdesk team capable of resolving technical queries quickly, reducing operational downtime, and providing reliable assistance across your workforce.","assessment":"Candidates engage in continuous formative evaluation throughout the course, utilising interactive knowledge checks, terminal lab simulations, and scenario-driven practice exams to track practical competency. Summative evaluation is conducted via two official invigilated CompTIA examinations: Core 1 (220-1201 \/ 220-1101) and Core 2 (220-1202 \/ 220-1102). Each exam lasts 90 minutes and features a combination of multiple-choice questions and practical, performance-based scenario items designed to evaluate real-world technical execution.","progression":"Achieving CompTIA A+ certification unlocks direct entry into pivotal technical roles, including IT Support Specialist, Help Desk Technician, Field Service Engineer, and Desktop Administrator. Successful candidates are ideally positioned to advance towards vendor-neutral infrastructure and security certifications, such as CompTIA Network+, CompTIA Security+, or Cisco Certified Network Associate (CCNA). Furthermore, this credential provides an essential operational foundation for specialising in cloud architecture, cyber security, or enterprise systems administration.","entry_requirements":"There are no formal academic or technical prerequisites required to enrol in this programme, making it accessible to aspiring IT professionals and career changers alike. Candidates lacking formal IT credentials are welcomed through Recognition of Prior Learning (RPL), leveraging practical experience in customer support, administration, or hands-on technology maintenance. A foundational familiarity with general computing concepts and basic digital literacy is recommended to ensure optimal progression through the course material.","whats_included":{"included_list":[{"included":"Training"},{"included":"Official Courseware"},{"included":"Live Labs"},{"included":"Mock exam"},{"included":"Exam Insurance Policy (free resit)"},{"included":"Add on..."},{"included":"\u00a3530 - Exam voucher"}],"add_ons":null},"module_list":[{"module":"Module 1: Mobile Devices \u2013 Covers hardware features, display components, accessories, and network connectivity configuration for laptops and mobile endpoints."},{"module":"Module 2: Networking \u2013 Details TCP\/IP and wireless networking protocols, port assignments, IP addressing formats, network services, and basic infrastructure hardware."},{"module":"Module 3: Hardware \u2013 Focuses on motherboard architectures, processor types, RAM standards, storage technology, power supplies, peripheral interfaces, and display setups."},{"module":"Module 4: Virtualisation and Cloud Computing \u2013 Examines cloud service models, hypervisor architectures, virtual machine configuration, and client-side virtualisation principles."},{"module":"Module 5: Hardware and Network Troubleshooting \u2013 Details structured diagnostic methodologies for resolving physical hardware failures, storage array faults, printing errors, and network connectivity issues."},{"module":"Module 6: Operating Systems \u2013 Focuses on installing, configuring, maintaining, and navigating client operating systems including Windows, macOS, Linux, Android, and iOS. Module 7: Security \u2013 Explores physical security controls, malware protection, social engineering countermeasures, workstation hardening, data destruction, and wireless security standards."},{"module":"Module 8: Software Troubleshooting \u2013 Covers structured diagnostic procedures for resolving operating system boot errors, application crashes, mobile software issues, and malware infection remediation."},{"module":"Module 9: Operational Procedures \u2013 Details professional communication standards, change management frameworks, safety protocols, environmental practices, and ticketing documentation techniques."}],"delivery_list":[{"id":"\/comptia-a\/?attribute_start-date=start-now","delivery_code":"263069","start_date":"Start Now","format":"6 months access","mode":"Self Paced","location":"Online","price":"\u00a32,995"}],"feature_list":[{"feature":"Authorised Pearson Vue Test Centre"},{"feature":"Exam Insurance included"},{"feature":"Flexible 0% payment plans available"},{"feature":"Study in-person, online or self-paced"},{"feature":"Expert 1-on-1 Instrustor Support & Exam Preparation"},{"feature":"Boost your earning potential & career progression"}]},"yoast_head":"\n